Wednesday, August 4, 2010

Prediction: the iPad Will Finally Get People Booking Travel on the Move


Morning, Cafe patrons. I hope all our visitors know that the Cafe is a "mobile-friendly" zone whereby all things can be discussed regarding the future of mobile in travel. No quiet zones here! And to stir things up this morning and perhaps get some conversation going, I'm going to make a bold prediction. And it's not just predicting for prediction's sake.

I believe that the iPad will drive a significant growth trend in booking travel on the move over the next 18 months - 2 years.

And by significant I'm thinking double-digit growth within the next 12 months.

Last week at the Asia Pacific Aviation Outlook Summit, Claire Hatton from Google shared with the assembly that mobile searches are nearly half of ALL searches in some Asian markets, and that Australia is rapidly growing as a mobile search market (to clarify, "mobile search" for those of you like the Barista who wondered exactly what that means, is simply a search initiated by a mobile browser or device rather than a PC-based browser.) That's a lot of browsing on the move.

But as with all things mobile, transacting travel on a hand-held device has always been far behind using the good-old PC and mouse to perform the task of buying something online. Even the iPhone still hasn't cracked the transactional code in terms of getting people to buy on a mobile device.

Whether you might argue that the iPad is more PC than mobile is certainly up to you, but I'd think you'd be in the minority. With Wi-Fi and 3G wireless connectivity, the iPad to me is truly mobile. Although you'd look like an idiot holding it up to your ear to carry on a conversation.

In the Barista's humble opinion, I don't think that the iPhone was truly a game-changing device. Much like the iPod, Apple just took an existing gadget - a phone - and made it better. Like the iPod did to elevate the MP3 player. However, I think that the iPad is truly a transformational device. More PC than phone, but less PC than a laptop, and certainly more functionality than an e-Reader, the iPad's size and portability (plus Apple's great use of touch-screen ergonomics) makes it game-changing.

Why? To me, the key unique value of the iPad is real estate - lots and lots of screen real estate. Big enough to seem like a full Internet browsing experience, complete with nearly full-size keyboard. And, ladies and gentlemen, that is why I think people will finally start to transact on the move using the iPad.

Granted, I don't yet have one for myself and have had only a handful of interactions with one (mainly at the airport - FREE TIP: buy it duty free, save yourself a hundred bucks here in Australia!) But I can tell you I'm a hell of a lot more likely to search, book and buy my travel on the iPad than I am on my Blackberry or on any iPhone. Because I can actually see what I'm doing and act like I'm still on my PC - keyboard and all. And that to me, is the true game-changer. And that is why I believe that by early 2012, mobile travel bookings (leisure, corporate or otherwise) will be through the roof on these nifty devices.

You heard it here first...

(And if you didn't, tell me where you did!)

image courtesy GadgetVenue.com

5 comments:

  1. This is a prediction that I agree with. Nice insight; it must have been inspired by coffee.

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  2. Thanks Anon - although fun to predict, it's always a bit cold out on the limb...

    However, word around the Cafe grounds is that Serko Online was in Canberra this week showing off their latest online corporate tool - on iPads. It's already in motion!

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  3. Hi Kurt
    Stumbled on your blog and found it great, congratulations.
    I do something similar and have added your blog to my blogs I read.
    If you think mine has merit perhaps you might do the same? it is on http://businesstravel.blogspot.com
    Cheers and I look forward to reading more....but I drink tea. Is that still OK?!

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  4. Hi Mike, glad you found us and welcome to the cafe. All beverage choices are welcome! Keen to link up your blog, but just wanted to check - when I go to the URL provided it seems to be a site not updated for a while, do I have the URL correct? http://businesstravel.blogspot.com

    Please let me know, we'd enjoy to open the cafe up to you and your followers! Cheers.

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  5. Whoops - sorry Mike, my mistake! Found your blog and the Cafe will now be avid followers. To Cafe patrons, Mike's blog is at http://wwwbusinesstravel.blogspot.com/

    Cheers.

    ReplyDelete